For the first time in 10 years, the residents of Fort Smith have made a change in their top choice for hospitals.
Sparks Regional Medical Center in Fort Smith has been named a 2013/2014 Consumer Choice Award winner.
The annual awards recognize 277 hospitals consumers have chosen as having the highest quality and image in the U.S.
Since being acquired by Health Management in late 2009, Sparks has worked tirelessly to improve the hospital’s quality, staff and services. Sparks CEO Charles Stewart says this latest recognition is “further evidence that our efforts are really being noticed by our patients and visitors.”
“We are thrilled to offer this annual award because we understand how important the role of reputation plays in consumer decision-making,” said Susan L. Henricks, President and Chief Operating Officer at National Research. “These winners have done an outstanding job of representing their organizations in terms of high quality care, improvement initiatives, and positive consumer perceptions and experiences. The consumers have spoken. And we congratulate the winning hospitals in receiving this honor.”
About National Research Corporation
For more than 30 years, National Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders. Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management. National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to firstname.lastname@example.org, or visit www.nationalresearch.com.